Palace Of The Golden Horses Hotel - Kuala Lumpur

The Mines Resort City, Jalan Kuda Emas, Kuala Lumpur, Malaysia, 43300  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palace Of The Golden Horses Hotel - Kuala Lumpur

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Jogging track

 Spa and relaxation

Spa & wellness center

 Breakfast

Overview

The five-star Palace Of The Golden Horses offers award-winning accommodations in the prime setting in MINES Resort City and a roaring distance from the downtown Kuala Lumpur.

This exclusive palatial hotel offers a comprehensive array of desirable amenities including a swimming pool, a fully-equipped fitness center, free wireless high speed internet access and complimentary parking.

There are 472 fabulous guestrooms and suites appointed with flat-screen TV, working desks and mini-bars.

The hotel offers a selection of world-class dining facilities, which include five restaurant and two lounges serving Indian, Chinese and international cuisine, as well as a variety of mouth-watering desserts

Free wireless high speed internet access is provided in the entire hotel.

The conference facilities include 19 multi-functional meeting rooms with a maximum seating capacity of up to 1000 persons.

Number of rooms:   480.

Rooms

Deluxe Rooms feature enchanting views of the garden or the lake view.

Executive Suites come complete with bathrooms with a bathtub, and provide more space.

Minister’s Suites are appointed with colonial design and are divided into a master bedroom and a lounge.

Host Nation Suites include a private meeting room, a kitchenette, a living area, a lounge and a bedroom.

Head Of State Suites comprise a combined lounge and dining area, a kitchen and a master bedroom.

Golden Suites are divided into three storeys and boast upgraded amenities.

Special accommodations for disabled guests are provided. The entire property is non-smoking.

Baby cots can be requested.

Up to two children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged MYR 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Dining options

The Carousel is the hotel’s main restaurant serving an all-day dining menu highlighted by local and international dishes. The restaurant offers buffet and a la carte selections.

Grand Salon has a cozy atmosphere where you can enjoy ambient music while delighting afternoon tea or evening cocktails.

Kim Ma with a tastefully-appointed interior offers authentic and innovative Cantonese cuisine.

Kin No Uma is a remarkable blend of modern and traditional Japanese design and provides only the finest sushi, kaiseki, tempura, teppanyaki.

Side Walk café, located at the lobby, welcomes guests to sample homemade pastries and cakes.

Sugar Restaurant specializes in authentic Northern Indian cuisine.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Vending machines
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Water Sports
  • Tennis court
  • Golf course
  • Jogging track
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Breakfast
  • Restaurant
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Sauna
  • Shiatsu massage
  • Garden area

Room view

  • Garden view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Ironing facilities
  • In-room desk

Bathroom

  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Palace Of The Golden Horses Hotel - Kuala Lumpur Kuala Lumpur location
Show big map »

Hotel Address:

The Mines Resort City, Jalan Kuda Emas, Kuala Lumpur, Malaysia, 43300

Get directions
City Center
  • Kuala Lumpur
    6.6 mi
Train Stations
  • Sungai Besi
    1.2 mi
  • Bukit Jalil
    1.4 mi
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Number of rooms:
    480

Rooms and availability

Deluxe Rooms feature enchanting views of the garden or the lake view.

Executive Suites come complete with bathrooms with a bathtub, and provide more space.

Minister’s Suites are appointed with colonial design and are divided into a master bedroom and a lounge.

Host Nation Suites include a private meeting room, a kitchenette, a living area, a lounge and a bedroom.

Head Of State Suites comprise a combined lounge and dining area, a kitchen and a master bedroom.

Golden Suites are divided into three storeys and boast upgraded amenities.

Special accommodations for disabled guests are provided. The entire property is non-smoking.

Baby cots can be requested.

Up to two children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged MYR 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Palace Of The Golden Horses Guest RoomPalace Of The Golden Horses Guest Room Hotel informationPalace Of The Golden Horses Guest Room Hotel information
Guest Room
Bed type: Double or Twin beds
Size: 435 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Double or Twin LAKE VIEW

Room facilities
    Palace Of The Golden Horses Suite Hotel informationPalace Of The Golden Horses Suite Hotel informationPalace Of The Golden Horses Suite Hotel information
    Suite
    Bed type: 1 Super-King Size bed or Double Bed
    Size: 1995 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Suite Double - Room Only

    Room facilities
      Palace Of The Golden Horses Master One-Bedroom Suite Hotel information
      Master One-Bedroom Suite
      Size: 915 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Features a separate master bedroom and spacious living room.

      Room facilities
        Palace Of The Golden Horses Deluxe RoomPalace Of The Golden Horses Deluxe RoomPalace Of The Golden Horses Deluxe Room
        Deluxe Room
        Bed type: Double or Twin beds or Double Bed
        Size: 435 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Double or Twin DELUXE

        Room facilities
          Palace Of The Golden Horses Executive Suite Hotel information
          Executive Suite
          Bed type: Double Bed
          Size: 595 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Executive Suite Double - Breakfast Included

          Room facilities

            How to reach hotel

            hotel Palace Of The Golden Horses Hotel - Kuala Lumpur Kuala Lumpur location
            Show big map »

            Hotel Address:

            The Mines Resort City, Jalan Kuda Emas, Kuala Lumpur, Malaysia, 43300

            Get directions
            City Center
            • Kuala Lumpur
              6.6 mi
            Train Stations
            • Sungai Besi
              1.2 mi
            • Bukit Jalil
              1.4 mi
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  2 pm
            • Number of rooms:
              480

            Palace Of The Golden Horses Location

            Legend
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            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            Local Attractions

            • The Thai Chetawan Temple (Wat Chetawan) - 1.2 mi
              No. 24, Jalan Pantai, Petaling Jaya
            • Sunway Lagoon Theme Park - 3.4 mi
              No 3, Jalan PJS 11/11, Bandar Sunway, Petaling Jaya
            • Desa Water Park - 3.8 mi
              Jalan Desa, Kuala Lumpur
            • Parliament House - 1.6 mi
              Lake Gardens, Kuala Lumpur
            • Zoo Negara - 3.4 mi
              Hulu Kelang, Kuala Lumpur

            Getting there.

            Kuala Lumpur International Airport

            • By car: Head south-west towards Jalan Pekeliling. Continue straight onto Lebuhraya Klia Extension. Keep right at the fork and merge onto Lebuhraya Utara - Selatan Hubungan Tengah. Take the exit towards Lebuhraya Utara – Selatan. Keep left at the fork and merge onto Lebuhraya Utara – Selatan. Continue onto Lebuhraya Kuala Lumpur – Seremban. Exit onto Lebuhraya Bukit Jalil. At the roundabout, take the 1st exit. Take the slip road to Jalan Kuda Emas. Turn left onto Jalan Kuda Emas.

            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  2 pm
            • Number of rooms:
              480
            Hotels nearby
            Nouvelle Hotel
            3 stars
            0.4km
            U Pac Hotel
            2 stars
            9km

            Palace Of The Golden Horses Reviews

            Guest reviews are submitted by our customers after their stay at Palace Of The Golden Horses

            Average guest rating

            6.8out of 10
            Very good
            Based on 161 reviews

            Rating by category:

            Location
            7.5
            Rooms
            6.0
            Service
            8.0
            Value
            4.0
            Dining
            2.0

            Individual guest reviews

            • Family with children
              4.6

              Staff was friendly . Unique experience for the boat ride

              Hotel taxi overcharged for foreign tourist .

            • Family with children
              7.8

              Nice and quite. Very nice lake view. Very relaxing.

              One of my 2 rooms was not ready at my arrival (after 5pm). They hold cash mony as a deposite? eventhogh I used my Credit Card. Both rooms were not very clean?.

            • Family with children
              4.4

              The reception staff confused too much. The room is not up to 5stars standard hotel. I advice to lower the catogry to 3 stars hotel. Bulbs are blown. Draining in wash basins is suck and the water come over. Not a good start in makasia at all

            • Family with children
              6.6

              Green area around the hotel, swimming pool

              room cleanness are not good, and the delay check in as room were not ready although we arrive late at 4:30 pm.

            • Family with children
              4.2

              Green wide places

              Checkin we waited for 2hrs they gave us one room and the other not ready , breakfast area bad no places to set too many guest can`t find tables

            • Family with children
              6.2

              The hotel was greate from outside and gives you excellent impression that the rooms will be similler but unfotunatlly the worest things in this hotel are the rooms where that all the furnature was very old and it is not clean , bath room was broken ect. And my reservation was on lake view but they give us other side not as per our reservation

            • Single
              6.6

              very comfortable and luxurious hotel. Beautiful hotel

              very inefficient staff. Checking in and checking out was a pain. Only 2 people but took more than 30min. Using walkie talkie to ask the chambermaids whether we had taken anything from mini bar made us look like criminals. Cant we be more confidential in doing this? Swimming pool had no towels at 10am in the morning. Claim was that it was a busy morning. But only 4 people had booked out towels that morning. For a hotel that size, this is worrying.

            • Family with children
              5.0

              (1) Mini bar was empty but there is a list indicated beverages and snacks were replenish. If I do not check at the time I enter the room, I might have charged for things that I do not/not provided for. (2) Floor tiles in bathroom are chipped (3) No bathrobe is provided (4) Room slippers are upon request (5) Room was not setup according to booking request, ie. Baby cot was not in the room. All these are not 5-star hotel standard.

            • Family with children
              8.2

              The surrounding area and the shopping mall so near

              The room are so old and furniture and senatary at the bath room need to be renew

            • Family with children
              4.6

              The food was contaminated. We had diarrhoea for the whole night. Everything was claimed to be charged. Even the ironing board! Surprisingly we were told by the room service staffs that the complimantary were also charged! Disgusting! Pls revise your hotel charges appropriately. The water pipe has a loud piercing sound when turned on. In total, I had a bad experience.

            • Older travelers
              3.8

              the view of the hotel & the landscape

              the breakfast buffet lacked lots of essentials (cheese etc), the service wasn't good, we had problems with our AC but no one managed to fix it after calling them 3 times. the bed & the sheets were really old.

            • Couple
              7.0

              Every thing was wonderful.

              Its far from the city center and the shopping malls.

            • Couple
              3.2

              NOTHING!

              The carpet on the floor was wet and the entire corridor smelt damp! Room service took forever and the service of staff at the Carousel in the morning was horrendous, and the bartender at the Lobby Bar was not very attentive. Will never stay here again if I don't have to.

            • Single
              6.6

              Unfortunately, during the period of our stay, there was an event ongoing. Music was blasting until late into the night. When the music blasts, I could feel the vibration in the room.

            • Older travelers
              5.0

              Rusty hot water; creaky shower tap; slow room service - promised 30 minutes but only arrive 1 hour later; room facing noisy highway; TV not tuned properly; everything looks a bit aged, and maybe due for a refurbishment.

            How to reach hotel

            hotel Palace Of The Golden Horses Hotel - Kuala Lumpur Kuala Lumpur location
            Show big map »

            Hotel Address:

            The Mines Resort City, Jalan Kuda Emas, Kuala Lumpur, Malaysia, 43300

            Get directions
            City Center
            • Kuala Lumpur
              6.6 mi
            Train Stations
            • Sungai Besi
              1.2 mi
            • Bukit Jalil
              1.4 mi
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  2 pm
            • Number of rooms:
              480